Effective Date: January 1, 2024

Welcome to iHaul’s Austin Junk Removal Company (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. General Terms

iHaul’s Austin Junk Removal Company provides junk removal services. By using our services, you agree to:

• Provide accurate and complete information when booking services.
• Ensure that you are authorized to dispose of the items for removal.
• Comply with all local, state, and federal laws in connection with the use of our services.

2. Services

Our junk removal services include the pickup, transport, and disposal of items you no longer want. Services are subject to the following:

• Service Area: We provide services within Austin, TX, and surrounding areas. Please confirm that you are within our service area before booking.
• Service Limitations: Certain items, such as hazardous materials, may be restricted from removal. You will be informed of any prohibited items during the booking process.
• Service Availability: We reserve the right to decline or cancel any service booking at our discretion, and services are subject to availability.

3. Pricing and Payment

By booking a service through iHaul’s Austin Junk Removal Company, you agree to the following:

• Pricing: All prices are listed on our website or provided during the booking process. Prices are subject to change, but the price quoted at the time of booking is final.
• Payment: Payment for services is required before or upon completion of the service. We accept major credit cards and other payment methods as listed on our website.
• Refunds and Cancellations: Cancellations must be made within the timeframe specified during booking to receive a refund. Refunds will be issued according to our cancellation policy.

4. User Responsibilities

When using our services, you agree to:

• Ensure safe and clear access to the items that need to be removed.
• Be present at the time of service or provide access to the property.
• Ensure that the items for removal do not violate any laws or regulations.

5. Prohibited Items

We are unable to remove certain items, including but not limited to:

• Hazardous materials, including chemicals, asbestos, or toxic substances.
• Items that are illegal to dispose of. You will be informed of prohibited items during the booking process, and we reserve the right to refuse the removal of any items that do not comply with local regulations.

6. Limitation of Liability

To the fullest extent permitted by law, iHaul’s Austin Junk Removal Company is not liable for any indirect, incidental, or consequential damages resulting from your use of our services. This includes, but is not limited to, any damages related to the loss of data, property damage, or personal injury.

7. Indemnification

You agree to indemnify and hold harmless iHaul’s Austin Junk Removal Company, its employees, affiliates, and agents from any claims, liabilities, damages, or expenses (including legal fees) that arise from your use of our services, your violation of these Terms, or your violation of any third-party rights or applicable laws.

8. Termination of Services

We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for any conduct that we believe violates these Terms or is otherwise harmful to iHaul’s Austin Junk Removal Company, our employees, or our customers.

9. Intellectual Property

All content on our website, including text, images, logos, and service descriptions, is the property of iHaul’s Austin Junk Removal Company or our licensors. You may not copy, distribute, or use any content from our website without our prior written consent.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles. Any disputes arising from or related to these Terms will be resolved in the courts located in Travis County, Texas.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and the effective date will be updated. Your continued use of our services after changes are made constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us:

iHaul’s Austin Junk Removal Company
2021 Guadalupe St #260, Austin, TX 78705, United States
Phone: (512) 866-2907
Email: support@ihauljunk.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing iHaul’s Austin Junk Removal Company!